All you have to do is present your direct payment card or MedProPass, which guarantees your stay in the hospital within the first 2 days of admission. Please contact HENNER as soon as possible after admission to the hospital (or contact us on your behalf), either by phone or e-mail, and provide the following information: — If you are covered by the global system: Please send your customer service team the original detailed supporting documents (in addition to a duly completed and signed application form in the case of health services, -If you are insured by a basic system and OMESYS comes as additional coverage: If your basic system does not cover 100% of your costs, please send your customer service team the original reimbursement declaration of your basic system or the original dated invoices corresponding to your uncovered expenses (especially for unrelated suppliers). If possible, please show your Henner card, which guarantees that you are covered by OMESYS, at the hospital reception. Please contact your customer service team as soon as possible after admission to the hospital, either by phone at +33 (0)1 55 62 52 11, or by e-mail gmc.omesys@henner.com specifying the following information: — Name and telephone number of the hospital — Name of the patient — Date of admission — Date of discharge if you are unable to contact us, please contact us on your behalf. After this first contact, Henner sends a prior agreement form directly to the hospital, which will be completed and returned to us. In this case, only emergency treatments are considered. You should send us the travel authorization form issued by your local office. Any hospitalization (except in case of emergency) must be granted in advance to HENNER. The following outpatient care must be provided in advance to HENNER: HENNER will inform the medical care provider and the insured member of the reimbursement made. In your Internet browser, click on the following address: www.henner.com/afdb/mbpThis page includes: In case of emergency, no prior agreement is required! Depending on your personal situation (country where you are in hospital, basic care, other supplementary coverage), OMESYS may be able to cover all or part of your hospital costs.
Please contact your customer service team as soon as possible after admission to the hospital, either by phone at +33 (0)1 55 62 52 11, or by email gmc.omesys@henner.com so that we can determine what your situation is and to what extent OMESYS can intervene. If the warranty period is exceeded, please send a medical report to our medical advisor under medical@henner.com or fax it to + 33 1 40 82 43 85. At the end of the hospitalization, the hospital sends the initial invoice and the medical report (if not previously sent) to HENNER for reimbursement. HENNER will inform you and the medical provider of the payment made. Refunds are based on reasonable and customary expenses in your duty station country. Expenses above this limit are non-refundable. . This allows you to get rid of worry and stress. Just focus on improvement. .